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Through targeted training, trainees will be able to perform the functions of floor maid/housekeeper and housekeeper with a global view of the process, always in accordance with the specifics and requests of each hotel unit,  river or ocean ship.

Candidates for this course will be able to:

  • Perform all the service inherent to the presentation, tidying and cleaning of rooms and common areas of the lodging places, as a floor maid/housekeeper.
  • Supervise  and manage all the service inherent to the presentation, tidying and cleaning of rooms and common areas of accommodation, as a cabin assistant.
3 training models: online, semi presential and face to face.
You can settle the course fee without resorting to credit. We have the solution that fits your financial availability.
Support Service for entering the job market. We have more than 350 partners in Portugal.
320h internship (optional)


We provide you with everything you need to succeed: 1st Step – Admission to the Academy – A Quality Training and adjusted to the current market; 2nd Step – Certificate Issuance and Curriculum Creation 3rd Step – Employment contracts are guaranteed by our cruise companies partners.

job opportunities

  • Ocean Cruises;
  • River Cruises;
  • Hotels
  • Boutique Hotels
  • Rural Tourism
  • Local Accommodation

Program Contents

Module I – General Framework Module II – Organizational and Functional Structure of the Floors Module III – Equipment, Facilities and Materials Module IV – Cleaning Processes and Methods Module V – Customer service and assistance Module VI – Housekeeping Support Sections Module VII – Management Processes in the Housekeeping Department Module VIII – Purchasing, Stock Management and Inventory in the Floor Service Module IX – Organization and Operation of Laundry/Clothing Services