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Our course guarantees skills for:

  • Prepare the table service according to the characteristics of the service to be performed.
  • Proceed to welcome and serve customers.
  • Perform the different tableware – English, French, American and Russian.
  • Perform table service in special situations – breakfasts, room service, banquets, buffets and special services.
  • Respect the rules of safety and personal hygiene.
  • Know how to identify the materials and equipment of the restaurant and bar.
  • Know the delicacies.
3 training models: online, semi presential and face to face.
You can settle the course fee without resorting to credit. We have the solution that fits your financial availability.
Support Service for entering the job market. We have more than 350 partners in Portugal.
320h internship (optional)


We provide you with everything you need to succeed: 1st Step – Admission to the Academy – A Quality Training and adjusted to the current market; 2nd Step – Certificate Issuance and Curriculum Creation 3rd Step – Employment contracts are guaranteed by our cruise companies partners.

job opportunities

  • Ocean Cruises;
  • River Cruises;
  • Boutique Hotels
  • Rural Tourism
  • Local Accommodation

Program Contents

Module I – General Framework Module II – Organizational and Functional Structure of the Floors Module III – Equipment, Facilities and Materials Module IV – Cleaning Processes and Methods Module V – Customer service and assistance Module VI – Housekeeping Support Sections Module VII – Management Processes in the Housekeeping Department Module VIII – Purchasing, Stock Management and Inventory in the Floor Service Module IX – Organization and Operation of Laundry/Clothing Services