Train people to perform the specific role of hotel receptionist with the aim of their immediate integration into the job market.
Our course guarantees skills for:
- Ensure the reception service of the hotel unit – Hotels and other hotel or tourist developments;
- Provide customer service and support before, during and at the end of the stay;
- Develop all technical/administrative procedures related to booking, check-in and check-out such as front-office and back-office systems;
- Provide the necessary information and promote the services of the hotel unit;
