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Workshops

Behavioral Area

Prevention & Control Module
(COVID-19)

4 hours | up to 12 trainees

Behavioral Area

Service of Excellence

16 hours | up to 12 trainees

Behavioral Area

Management Time

8 hours | up to 12 trainees

Behavioral Area

Leadership and Team Management

16 hours | up to 12 trainees

Behavioral Area

Conflict management and interpersonal relationships in the workplace

6 hours | up to 12 trainees

Behavioral Area

Sales techniques
Cross / Up selling

12 hours | up to 12 trainees

Behavioral Area

Emotional intelligence

8 hours | up to 12 trainees

Behavioral Area

Telephone Answering Protocol

8 hours | up to 12 trainees

Behavioral Area

Protocol and Personal
Image Techniques

8 hours | up to 12 trainees

Behavioral Area

Complaints Management

12 hours | up to 12 trainees

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